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Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2024

Caribana Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caribanafinancial.com and use our financial services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit inquiries through our contact form
  • Apply for financing or lending services
  • Communicate with us via email or other channels
  • Subscribe to our marketing communications

This information may include:

  • Full name and contact information (email address)
  • Company name and business information
  • Financial information relevant to lending decisions
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process and evaluate financing applications
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and prevent fraud
  • Analyze usage trends and optimize user experience

3. SMS/MMS Marketing Communications

If you opt in to receive SMS/MMS marketing messages from Caribana Inc, the following terms apply:

Consent and Automated Messaging

By providing your express consent, you agree to receive recurring marketing and promotional SMS/MMS messages from Caribana Inc using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our financial products and services.

Message Frequency and Costs

Message frequency varies depending on your interaction with our services. You may receive up to 4 messages per month. Message and data rates may apply based on your mobile carrier's plan. Please contact your wireless provider for details about your plan.

Opt-Out and Help

You can opt out of receiving SMS/MMS messages at any time by replying STOP to any message. You may also reply HELP for assistance or contact us at caribana@caribanafinancial.com.

Consent Not Required for Purchase

Your consent to receive SMS/MMS messages is NOT a condition of purchase or use of our financial services. You may decline to opt in or opt out at any time without affecting your ability to use our services.

SMS Data Usage

When you consent to SMS communications, we collect and use your mobile phone number solely for the purpose of sending you the messages you've requested. We do not sell or share your mobile number with third parties for their marketing purposes. Your SMS consent and mobile number are stored securely and used in accordance with applicable laws and regulations, including TCPA compliance for messages sent via an automated telephone dialing system.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, data analytics providers, SMS delivery platforms).

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to withdraw consent for SMS messages at any time

To exercise any of these rights, please contact us at caribana@caribanafinancial.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Caribana Inc
Email: caribana@caribanafinancial.com
Website: caribanafinancial.com

We are committed to addressing your concerns and resolving any privacy issues in a timely manner.

Caribana Inc

Direct financial services built for ambitious businesses ready to scale.

Email:
caribana@caribanafinancial.com

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